Frequently Asked Questions

Q1: I clicked icons on the JoGo website but encountered an error and couldn't open them.

To explore the JoGo haplotype dataset, you need to install the IGV (Integrative Genomics Viewer) software on your desktop.
You can download IGV from the Broad Institute website (Download IGV).
After downloading and installing IGV, make sure to launch the IGV application before clicking any icons on the JoGo website.
If you still encounter issues, please refer to the next question.

Q2: I have installed and launched IGV on my desktop, but clicking the JoGo icons still results in an error in my web browser.

This issue may occur if you have multiple instances of IGV running on your computer and you closed the first one.
By default, IGV communicates using port 60151.
If you open multiple instances of IGV, the second instance may not be able to use port 60151 (which is already being used by the first instance).
To resolve this, try logging out and back into your computer or rebooting your system.
If the problem persists, it may be caused by security software blocking port 60151.
In this case, you will need to contact your organization's network technical support team.

Q3: I have explored JoGo database and found interesting candidate for further analysis. To conclude the finding, furture analysis required. Is it possible to any collaboration for such kind of analysis?

Yes. Please contact us.

Q4: The content of JoGo database can used in commartial product?

For licensing condition as commertial product, please contact us.